Frequently questions (FAQ´s)

What types of products does the store sell?
A: Anime Verso sells pet accessories with the aim of ensuring their comfort and safety.
2) How long will it take for my order to arrive?
A: Orders may take between 15 and 30 business days, depending on the country you live in and the manufacturer's shipping method.
3) What payment methods are available?
A: Anime Verso offers the following payment methods: Visa, Maestro, Mastercard, American Express, Apple Pay, Google Pay, Union Pay, Shop Pay and Multibanco reference.
4) How long do I have to request an exchange and/or return of a product?
A: To make exchanges and/or returns, the customer has a period of 14 days from the date of delivery of the product.
Return shipping costs are free for the customer.
5) How can I request a refun
A: If the customer has a problem with the product and wishes to request a refund, they should contact the following contacts;

Phone: +351910758295

email: animeverso38@gmail.com